Shipping policy
We ship from Burleigh Heads, Queensland, Australia and as soon as your order has been processed, you will receive an email with a tracking number.
Please refer to our tables below for rates and delivery times.
SHIPPING RATES:
| Zone | Shipping rate |
| Australia |
$9.95 Standard (free for orders over $150) $13.95 Express (free for orders over $200) |
| New Zealand |
$20AUD Standard (free for orders over $200AUD) $30AUD Express (free for orders over $250AUD) |
| International | $35AUD Standard $50AUD Express |
DELIVERY TIMES:
| Zone | Estimated Delivery Times |
| Australia | Standard 2-5 business days Express 1-3 business days |
| New Zealand | Standard 3-7 business days Express 2-3 business days |
| International | Standard 7-15 business days Express 5-7 business days |
Please note, when shipping internationally we will not be held liable for any customs charges, duties or taxes charged by your local government authorities.
Additional shipping information:
- All orders are shipped with Australia Post.
- Orders placed before 12pm are processed and dispatched the same day or otherwise within 24 hours (except weekends and public holidays).
- Once your order has been dispatched, you will receive an email with a tracking number.
- We are not responsible for lost or stolen packages as well as packages delayed in transit or to an incorrect address.
- We are unable to make changes or cancel your order once it has been shipped. Please wait for your delivery and then follow our return policy.